Sunnyvale's PREMIER PROPERTY MANAGER
WHERE YOUR PROPERTY IS OUR PASSION

Owner Frequently Asked Questions

  • Am I required to make my property available to Section 8?

    The housing authority must approve of the unit and the landlord before a landlord can accept Section 8 vouchers. Under the Housing Act, there is no provision requiring a landlord to accept Section 8 vouchers. ... You must consider any prospective Section 8 tenant as you would any other tenant.
  • Are you licensed?

    Yes, we are licensed by department of real estate license: #01773425
  • Can I reach you after hours?


    Mon
    8:00 am - 5:00 pm

    Tue
    8:00 am - 5:00 pm

    Wed
    8:30 am - 5:00 pm

    Thu
    8:00 am - 5:00 pm

    Fri
    8:00 am - 5:00 pm

    Sat
    8:00 am - 12:00 pm After Hour. By Appointment

    Sun
    Closed or By Appointment
  • Can you put the money directly into my account?

    All rent deposits and security deposits will be held in a SanctumRS., Asset Management trust account; it will not accrue any interest and will be refunded to the tenant minus any repairs or cleaning expenses with 21 days of tenant vacating the residence. SanctumRS., Asset Management will disburse the tenants security deposit to the property owner to be held for the duration of the lease term.
  • Do I get to see the lease or sign it?

    Yes, owners get to see the signed leasing agreement but the company signs on behave the owner per management agreement.
  • Do you sell real estate too?

    We are a full real estate service company. We can assist with selling homes as well.
  • How and when do I get my checks?

    SanctumRS., Asset Management will send all rent checks out on or before the tenth business day of the month. Payments will be sent by either company check or direct deposit. SanctumRS., Asset Management will deduct from the monthly rental funds the agreed upon management fees, materials, vendor invoices, late fees, and legal fees. The remainder of the rental funds will go to the property owner.
  • How is rent collection handled?

    Rent are due the 1st of the month. If rent is paid after the 5th of the month, there will be a late charge of 5% of the monthly rent assessed. The parties agree that this late fee is presumed to be the amount of damage sustained by late payment of rent. It would be impractical or extremely difficult to fix the actual damage. The sum represents a reasonable endeavor by the Owner/Agent to estimate fair average compensation for any loss that may be sustained as a result of late payment of rent. Pursuant to California law, if Resident passes a check on insufficient grounds, Resident will be liable to Owner/Agent for the amount of the check and a service charge of $25.00 (not to exceed $25.00) for the first check passed on insufficient funds, and $35.00 for each subsequent check passed on insufficient funds. SanctumRS., Asset Mgmt will not accept payment of personal checks from set forth tenant after two non-sufficient funds payment in a calendar year
  • How long of a lease do you sign?

    All our lease are a one year term agreement at the least.
  • How much security deposit do you charge the tenant?

    Security deposit is closed and disbursed by SancutumRS., Mgmt but it is held by the property owner.
  • How soon can you start managing my property?

    We can start management the property immediately the homeowner signs a fully executed property management agreement
  • What type of properties do you manage?

    We primary management single family residence 1 to 4 units and condo/townhouse.
  • What type of reports do I get and how often?

    Every month, SanctumRS., Asset Management will send out a monthly statement to the property owner prior to the next month's rental disbursement. Each statement shall include rental amount collected, management fees, late fees, repairs orvendor charges, receipts, expenses, and escrow accounts. In the event disbursements shall exceed receipts, the property owner assumes full responsibility for the payment of any expense and obligations incurred in connection with the exercise of SanctumRS., Asset Management duties set forth herein.
  • Who holds the tenant security deposit?

    Homeowner holds the tenant security deposit.